Privacy Policy

At Madinati Mall, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our premises or interact with our services online or offline.

1. Information We Collect

We may collect the following types of data:

• Personal Details: Such as your name, phone number, or email address if you submit inquiries or participate in promotions.

• Technical Data: IP address, browser type, and device information when visiting our website.

• CCTV Footage: For safety and security, our premises are monitored by surveillance cameras.

• Usage Information: Data related to services used within the mall (e.g., Wi-Fi access, parking, leasing interest).

2. How We Use Your Information

We use your information to:

• Ensure the safety and smooth operation of our facilities.

• Respond to inquiries, especially leasing or customer service requests.

• Improve our services, facilities, and online presence.

• Send updates or promotional offers (only if you opt in).

• Comply with legal or regulatory obligations.

3. Information Sharing

We do not sell your personal data. Information may only be shared with:

• Authorized service providers assisting in mall operations.

• Law enforcement or authorities, if required by law.

• Emergency responders during security or health incidents.

4. Security Measures

We apply strict security protocols to protect all personal and operational data, including encryption, access control, and physical security.

5. Your Rights

You have the right to:

• Access your data or request corrections.

• Withdraw consent for marketing at any time.

• Request deletion of your information, when legally permissible.

6. Cookies and Website Tracking

Our website may use cookies to understand visitor behavior and improve the browsing experience. You may disable cookies via your browser settings.

7. External Links

Links on our website may direct you to third-party sites. We are not responsible for the privacy practices of these sites.

8. Policy Updates

We may revise this policy occasionally. The latest version will always be available on our website.

9. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:

Madinati Mall
📍 Shakhboot City, Abu Dhabi
📞 +971 50 107 2562 (Leasing Inquiry)
📧 leasing@madinatimall.ae