Terms and Conditions

Welcome to Madinati Mall. These Terms and Conditions govern your access to and use of our mall facilities, services, and website. By visiting, browsing, or using any part of Madinati Mall or its associated platforms, you agree to be bound by these terms.

1. General Use

• Madinati Mall is open to the public during designated operating hours.

• Visitors are expected to behave respectfully and comply with all posted guidelines, security instructions, and relevant local laws.

• Any form of disruptive, illegal, or harmful behavior may result in removal from the premises.

2. Retailer and Tenant Policies

• All stores and outlets within Madinati Mall operate under independent management.

• Each tenant may have their own terms for purchases, returns, warranties, and service guarantees. Madinati Mall is not responsible for individual store policies or transactions.

• Complaints regarding individual stores should be directed to the store management.

3. Code of Conduct

To ensure a safe and welcoming environment:

• Smoking is only allowed in designated areas.

• Pets are not allowed inside the mall except for service animals.

• Bicycles, rollerblades, skateboards, and similar items are not permitted indoors.

• Respectful attire must be worn at all times.

4. Parking & Security

• The mall offers parking facilities for visitors. While security is in place, Madinati Mall is not liable for damage, loss, or theft of vehicles or belongings.

• CCTV surveillance operates 24/7 for the safety of visitors and tenants.

5. Events and Promotions

• Madinati Mall may host promotional events, entertainment activities, or seasonal campaigns. Participation may be subject to additional terms, which will be shared at the time of the event.

6. Website Use

• All content on the Madinati Mall website is for informational purposes only.

• You may not copy, reproduce, or distribute website content without written permission.

• The mall is not responsible for the accuracy or timeliness of information on external websites linked from our platform.

7. Liability

• Madinati Mall is not responsible for personal injuries, lost items, or damages incurred on mall property unless due to proven negligence.

• By entering the premises, you acknowledge and accept these terms.

8. Changes to These Terms

• Madinati Mall reserves the right to update these Terms and Conditions at any time without prior notice.

• It is the visitor’s responsibility to stay informed of any changes by checking this page periodically.

9. Contact Us

For any inquiries regarding these terms, please contact us at:

Madinati Mall Management Office
📍 Shakhboot City, Abu Dhabi
📞 +971 50 107 2562 (Leasing Inquiry)
📧 leasing@madinatimall.ae